Voting for the Charity of The Month is easy. Every time you use your Reward Points to vote you’re increasing the percentage share towards your chosen cause.
Each vote from you determines how much of our monthly donation will be shared between the two chosen charities.
You can find out more by visiting Charity within the menu. Also, don’t forget to look out for the charity card above, it’s our little reminder to vote.
Winning is the best part of our service, so we’ve made it easy for you to check what you’ve won. When you first log on to the new service the ” Check my Winnings” button will flash on the screen. Tap it and all your tickets will then be checked against draws played.
Every time you have new draws to check against, you’ll see the check my winnings button to remind you.
Don’t forget you get Bonus Points when you check your winnings so remember to do it regularly,
By being a member of Lotto Social and joining our weekly syndicates, you won’t miss a draw and you’ll maximise your chances of winning the Big Jackpots.
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Your members dashboard puts you in control. It’s where you decide how we communicate with you, how many lines you want to play and in which lotteries. and as a member you’ll have access to exclusive rewards, games, points and lots of freebies.
Don’t forget that playing the games increases your chances of winning prizes, which can include points, bonus credit and even cash.
Reward points can be used in the Store to purchase games, giving our members even more chances to win, including cash prizes up to £7,000.
Reward Points can be gained by joining syndicates, playing games and referrals to your friends and family.
Your Voucher Wallet is where you’ll find your points as well as at the top of your home screen.
Playing in a private syndicate allows you to pick your own numbers. This option isn’t available for public syndicates yet.
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Once you’ve joined a private syndicate, you will be prompted to pick your numbers. You can manually pick each number, or you can select Auto pick to choose for you.
When you’re done, just click on either the confirm numbers button for manual picks, or the Finish picking button for Auto picks. Both buttons can be found at the bottom of each screen.
We’ve made it as easy as possible to manage your account, but if you have any questions or need a bit more information our Help Bot is here to guide and support you -24/7.
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Help Bot is designed to help you find a solution or an answer as quickly as possible, so you get the best out of your membership.
Help Bot will assist you in managing your syndicates and allows you to report any problems with payments, tickets, games and vouchers.
If you still want to speak to a member of our Live Chat team our Help Bot will connect you.
All games have a cash prize for you to collect. Our games are split into two forms- mini-game and instant. Simply exchange your free points for a game play and see how much you can win. Our top prize of £7000 cash can be found on Spin Me a Fortune and Sweet Luck. Don’t forget we have lots of other prizes to be won at all levels, so remember to give them all a try!
Spin and win £7,000!
Are you feeling lucky today? Spin the wheel and you could walk home with £7,000 cash.
Additional Information:
There are lots of offers and promotions available to existing and new members. Visit your ‘Preference’ and set the alerts on to receive your exclusive deals via SMS and email.
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Once you set alerts on you’ll then receive all our weekly offers for a variety of different lotteries, free games and extra bonus points.
There are always extra rewards available upon registration and any time you check your winnings.
Additional Information:
Yes, If you go to Active Tickets and then Managing your syndicate you should see Syndicate’s status, just click on Pause or Unpause.
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Additional Information:
Please be aware that once you have paused your syndicate, you won’t be entered into any draws and there won’t be any weekly payments for your syndicate.
After you have unpaused your syndicate, we will bill you on the next billing date and you should be entered into the weekly draw.
Click Syndicates then View Tickets. Here you can view the syndicates you are a part of, check your winnings and also manage the syndicate.
Once you are on the Syndicates page, you can manage your active syndicates, check winnings for draws played, view the tickets you have paid for and also pause or leave your syndicate. By checking your syndicate screen regularly you won’t miss out on any of your winnings and you’ll stay in control of the draws you have entered.
If you don’t have any active syndicates, you can always visit our store to see our weekly plans and our one-off tickets.
Jackpot Trigger – this means we will only charge you for one-off tickets when the jackpot has reached your chosen value. This way you are only entered and charged for the Big Jackpots.
